Refunds and policies
Refunds
You can get a refund up to 7 days before your class. After that, payments can't be refunded. The processing fee on every purchase is non-refundable, so a refund returns the price you paid minus that fee. To ask for a refund, email info@reviveandrejoice.com with the name and email you signed up with.
Changing your class date
We can't move you to a different class date. Your instructor is paid for your seat, so a seat can't be held for another day.
Waitlist
When a class is full you can join its waitlist. You pay when you join. If another instructor signs up, you move into the class in the order you joined. If the class stays full, we move you to the next class, or refund you (minus the non-refundable processing fee) if you prefer.
Online course and skills assessment
If you take the course online, you pick your 30-minute skills assessment time when you sign up. Finish the online course and test within the 7 days before it. If you won't be done in time, reschedule from the link in your email. Don't finish the online test more than 7 days before your skills assessment: ProTrainings won't let us extend it, so you would need to buy the online course again ($55 plus a $1.96 processing fee). If you finish early, move your skills assessment sooner. Your certification isn't finished until the skills assessment is done.
If you miss your class
You can switch to the online course and finish your certification there. Use the "switch to online" link in your confirmation email. The switch has its own price, shown on that page.
Age
Classes and the online course are for people 18 and older.
What to bring
A photo ID. For a skills assessment after the online course, also bring proof that you finished the online test.
Your certificate
ProTrainings issues your certificate after your skills are checked in person, at the class or at your skills assessment.